Let customers speak for us
from 85 reviewsOnce the trampoline was installed, the kids really enjoyed bouncing on it and had so much fun.
Happy Hideouts was very helpful with helping me choose the correct trampoline.
Quick delivery and very happy with the service
My kids have found this to be the best trampoline outside of some of the professional trampolines that they have been on. They love it and live on it! Doubles have become easy and they are working on bigger tricks already. Happy hideouts were really easy to order from, either great advice given. 10/10 service.
Purchased the hexagon 55 inch rebounder and the quality of the material is evident upon opening the box. The assembly was straight forward and easy for one person. Having previously purchased a spring rebounder which was not kind to my back and joints the Acon rebounder was a welcome improvement from the first bounce. The equipment is sturdy with a lovely bounce. I am enjoying the wider surface bounce area afforded by the bigger rebounder, and enjoy using it daily. Happy Hideouts service was quick and efficient. I can definitely recommend the company and especially the Acon 55 inch hexagon rebounder.
We finished installing our trampoline (everything went to plan!) - it’s perfect, our girls love it and say that it is the best bounce they have experienced on a home trampoline. Happy Hideouts were very supportive with help choosing the right trampoline and during the whole process.
We purchased the Acon X trampoline and we received a fantastic service: Happy Hideouts kindly advised what accessories were best for our planned use of the trampoline, and which were not yet required. Delivery from abroad was fast. Installation was smoothly undertaken by Happy Hideouts team. The finished trampoline is awesome - far better than our previous outdoor competition-grade trampoline, from a different supplier. Aftercare by Happy Hideouts deserves particular praise. We have no hesitation in recommending the Acon X trampoline and Happy Hideouts: 10 out of 10.
Trampoline arrived very quickly one item was lost by courier but replace by Warren the next day.
Can't fault them would say i'd by my next trampoline from these guys again but it will out last me and my kids because its so well built !
I ordered from here as the price was really good.
The re bounder was delivered promptly and it is really excellent, great build quality.
I did have a minor issue with the handlebar, but they sorted that out with no issues.
Great product, price and brilliant customer service, what more could you ask.
Service and communication was great from happy hideouts. The trampoline was straightforward to assemble, and you can see that it’s fantastic quality and heavy duty, compared with a normal garden trampoline. The kids have used indoor professional ones for the past 2 years, and they consider this to have a very similar bounce. They are on it non stop, so well worth paying the money if you want a high quality outdoor trampoline.
Communication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Great installation service. Highly reccommed.
Great service from start to finish, delivery and installation. Highy reccomend.
- Description
Swing into Fun with Our Recommended BERG Playbase Installation Service!
Tick-tock, tick-tock… time is precious, and we know every moment of play matters. That’s why we make it easy to get your BERG Playbase up and ready, without the usual stress.
Once your BERG Playbase arrives, we’ll check in to ensure everything has been delivered as expected. From there, we’ll connect you with a trusted third-party installation provider who specialises in BERG Playbase setups.
You’ll be given access to their booking system, allowing you to choose a date that suits your schedule. Their experienced team will then handle the installation directly, setting up your BERG Playbase in your garden and carrying out any required ground preparation to ensure a secure and stable foundation.
Important to note:
Installation services are carried out by an independent third-party provider. While we only recommend experienced installers, Happy Hideouts is not responsible for the installation work itself, including workmanship, scheduling, or any issues that may arise during or after installation. Any questions or concerns regarding the installation should be directed to the installation provider.
The installation service typically covers the core Playbase frame and required groundwork. Accessories and additional garden modifications are not included unless agreed directly with the installer.
The product is good. The kids really love it. It helps me to be more active too. Happy Hideouts were really responsive and great to deal with.
Hi Tony, thank you for your wonderful review! We're thrilled to hear your kids love the Playbase Dip Bar and that it helps keep you active. We appreciate your kind words and look forward to serving you again!
Ordered this playbase to meet the needs of my growing autistic 14 year-old who still likes to swing. As well as my older son who likes to work out. Really great service received and the whole thing was ordered and installed in 2 weeks.
Hi Shirrin, thank you so much for sharing your positive experience! We're thrilled to hear the BERG Playbase is bringing joy to your family. Enjoy the fun and active moments!
The second time to use Happy Hideouts. The first was to buy the Berg playbase climbing frame, which my children adore & now to purchase the additional attachments. One of the few suppliers to sell this brand & delivery is efficient & quality superb. We will be back to buy more in the future.
Thanks so much. Really appreciate you coming back to shop with us again. Reach out if you need anything!
The service we have received from Happy Hideouts team has been fantastic - great initial advice to get the right product and amazing after care support. The Berg play base has definitely been the best purchase of 2025 - I can’t keep the kids off it!
Thanks Laurie. Best purchase of 2025 is a big shout, we’ll take that.