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Happy Hideouts Reviews

Based on 32 reviews
91%
(29)
9%
(3)
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Go Karts

The Go Karts are amazing! All of our visitors on site really enjoy using them, especially the tractor themed Go Kart. They love being able to ride along as though they are driving a real tractor, and making the sound effects to go with it. Thank you!

Trampoline is high spec but cover not as expected

The trampoline is really good and the service was great.

It is high spec, the frame is much thicker and shows its quality. My daughter goes out in the garden and uses it for hours.

The cover that we bought with the trampoline wasn't great and I would recommend to get the branded Salta one.

Excellent from start to finish

We just wanted to say how delighted we are with the Berg play equipment, and what an excellent job the team did in installing it. They worked really hard to dig it in properly and were very thorough. Our daughter is over the moon and can’t stay off the swings even in this cold weather. Altogether a very good experience!

Amazing service

Went above and beyond to provide advice and to get a trampoline to us in time for a birthday. Great service, products and team!

Fantastic outdoor activity focus

Our grandson had so enjoyed the round trampoline we bought him five years ago that a new, tougher one was needed. He is thrilled with it, his parents are very satisfied with the additional safety features of the rectangular model, and his little sister is following in his bouncing enthusiasm!

Great service

Its a great product and really well made. It took a hard couple of days work to dig the whole but very happy with it. You guys were really helpful with everything from the website through to the delivery.

The grandkids love it!

We have 10 grandkids who love it! Whenever they come up to see us they all go on it. The kids have even taught me some tricks. Everything went so well, it was delivered on time and went up really easy. Thank you very much indeed.

Good solid equipment that will last

The kids absolutely love it! I've been on it and so have both the grandfathers. Loving life on it.

It will last both kids, which is great. Happy Hideouts were really helpful and got back to me really quick answering any questions that I had.

Salta Trampoline

My kids love there Salta Trampoline purchased from Happy Hideouts, service from them was second to none. would definitely recommend this company.

Thanks again!

Amazing quality and bounce - great investment!

We recently purchased the ACON Air Sport trampoline, and it has exceeded all our expectations! My 14-year-old son absolutely loves it. The bounce is incredible, offering plenty of height and responsiveness - perfect for learning and performing new skills.

The trampoline is exceptionally well-built and feels incredibly safe. The large jumping surface is ideal for active kids and even adults who want to join in the fun. It also comes with a robust anchor kit, which keeps it secure even in windy conditions.

The delivery process was smooth and well-communicated (special thanks to Warren for keeping us updated!). I would highly recommend this trampoline to anyone, whether for kids or adults. Plus, dealing with Happy Hideouts has been a pleasure - they’re a fantastic company to work with.

Fantastic Trampoline!

I recently purchased a Berg Elite 330 trampoline, and I am absolutely thrilled with both the product and the exceptional customer service. The trampoline itself is outstanding—sturdy, well-built, and designed for both fun and safety. The bounce is fantastic, and the quality is immediately noticeable in the materials and craftsmanship. It’s clear that Berg puts a lot of thought into their products.

What truly set this experience apart, however, was the customer support. From the moment I reached out with a few questions, the team was incredibly helpful, knowledgeable, and responsive. They provided detailed answers and expert guidance, ensuring I made the best choice for my needs.

Overall, I couldn’t be happier with my Berg trampoline. It’s a joy to use, and knowing I have such a reliable and knowledgeable support team behind me makes the experience even better. Highly recommend!

Tim Jenkins

We bought the playhouse for grandchildren and "built" it with the help of their parents in approx. 4 hrs. Essential to follow the clearly laid out instructions and more than very helpful to watch the YouTube video before and have available during construction. Drill bit supplied as are all necessary screws, bolts & hardware..... but NOT bolts for fixing to concrete or similar hard base which is a nuisance on a Sunday afternoon when the shops are closed !. There are 'anchors' supplied for fixing the four corners to grass or soft ground. There is NO FLOOR to the Playhouse which is a pity...... or at least it would be good if one were available as an 'Extra'. A power drill / screwdriver is essential and the recommended rubber mallet is good to have. The one fault we had was that the manufacturer had failed to drill about 16 necessary holes in the side panels which could have been a major problem, but we got around that! All other holes & fittings lined up perfectly. All good but don't rush the construction and follow the instructions. We have not placed the decals yet as we think that we will wait for warmer & drier weather and that will make it a 'Home from Home' for the children!

We bought from Happy Hideouts on line & Warren, their founder was helpful, arranging for delivery to be at a convenient date & time, he followed up on the day to check all was well and a few weeks later called again to check that we had put it together with no problems. It seems to be a well made product supplied by a very personal caring outfit!

Excellent service compared to others

A great addition to our garden! The Happy Hideouts team made everything straightforward from ordering to installation - much better service than when we got our trampoline elsewhere.

The Large TL Playbase is actually bigger than we thought it would be, which has worked out OK. Our 4-year-old loves using the climbing net to get onto the monkey bars (really handy feature), and our 7-year-old has been having a great time with it too. We've got the basketball hoop ready to put up when they're a bit older.

Thanks for making it all so easy. Just waiting for some decent weather now so the kids can get out there more!

Well worth it

This is an awesome, well-built trampoline, and definitely premium quality. Yes, it's pricey, but you really get what you pay for here. Not saying everyone needs one, but if your kids will use it daily, it's worth the investment. Way different from those cheap Amazon ones - I wouldn't be surprised if it lasts 10+ years. Plus, Acon confirmed all parts are replaceable.
Setup takes about 5-6 hours solo. Instructions are solid though some steps are tricky. Love how the safety net sits on the outside - makes a huge difference since kids can safely stand in the corners when not jumping. The all-black design looks pretty sleek too.
I almost went with the cheaper 16' rectangular model, but glad I chose this one instead. Was nervous about the price tag but no regrets now that we have it.

Great service for a top quality trampoline

Brilliant trampoline. Its great the kids love it. Shame about the rubbish weather or they would be using it more. The trampoline is top quality, high-end, very safe and well designed

I was very happy with the service from Happy Hideouts and the extra effort to get a great deal was much appreciated.

Excellent Service and problem solving attitute

We found Happy Hideouts via google search and ordered a 24" x 12" rectangular pool. Initially the wrong pool was delivered to us but Warren worked with us and organized for a collection and re-delivery withing a week. He also apologized on behalf of the manufacturer and made sure we had everything we wanted and were happy with the final delivery. Thank you Warren and team at "Happy Hideouts". A happy customer

Couldn't have asked for anything more

The pool and the chlorinator have been excellent. The delivery and service that we received from you guys was absolutely amazing.

The set-up was really easy and everything was done in time for a party where the kids had a great time.

We couldn't have asked for anything more from Happy Hideouts.

First aerial landed!

My daughter absolutely loves it - she just landed her first aerial! Everything was absolutely perfect with the delivery and the installation.

Great savings and service

We are really happy with it. The delivery arrived at the right time that was shared. We had a really successful party the next weekend due to the climbing frame!

The children have been on it every day since it was built. They love the two towers.

We are really happy with the overall service and the money that we saved by going through Happy Hideouts.

Really happy with it

The kids love it - they are always bouncing and flipping! The installation into the ground went well and it looks great in the garden.

Great birthday gift

My daughter loves the trampoline and she had a fantastic birthday! There were no problems with the installation and it has been great.

My kids love it!

The trampoline is fantastic. My 3 kids are on it everyday, even if it rains! They love it! Thank you very much. You guys are doing a great job.

Fortress 3

This has been perfect for us. Our 4 and 2 year olds are really enjoying it, there's lots for them to do!

Delivery was a bit delayed but Happy Hideouts were brilliant at keeping in touch and trying to move things along!

Hi Caroline,

We're thrilled to hear that your little ones are having a blast with our Shire Fortress 3 play equipment. We're glad to hear that our team at Happy Hideouts was able to keep you updated and help things along. Excellent customer service is our priority.

We hope for plenty more sunshine this Summer for your family to enjoy the play equipment.

Thank you for Happy Hideouts. Best wishes,
The Happy Hideouts Team

Amazing rectangle poool

Bought this pool as description sounded good and pictures looked good. Was not disappointed absolutely amazing pool kids are in it every day best buy all summer.

Hi Leanne,

Thank you for your glowing review! We are happy to hear that our Bestway Pool exceeded your expectations and that your kids are enjoying it every day. We hope it brings you many more fun-filled summers. Thank you for choosing Happy Hideouts.

Best wishes,
The Happy Hideouts Team

Great Product!

We bought this pool at the beginning of the summer and it has been up ever since. It was delivered quickly, and was extremely easy to put up as the instructions are very clear. The frame is very sturdy and the pool material very durable, the kids have had a great time playing in it. I would definitely recommend this pool and happyhideouts.

Hi James,

Thank you for the glowing review! We are thrilled to hear that you and your family are enjoying your Bestway Power Steel Swim Vista Series pool. Our team works hard to provide a great customer experience with products at the best prices. We really appreciate your recommendation. Here's to more sunny days and a long summer! Happy swimming!

Best wishes,
The Happy Hideouts Team

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