Happy Hideouts Reviews

We recently purchased the ACON Air Sport trampoline, and it has exceeded all our expectations! My 14-year-old son absolutely loves it. The bounce is incredible, offering plenty of height and responsiveness - perfect for learning and performing new skills.

The trampoline is exceptionally well-built and feels incredibly safe. The large jumping surface is ideal for active kids and even adults who want to join in the fun. It also comes with a robust anchor kit, which keeps it secure even in windy conditions.

The delivery process was smooth and well-communicated (special thanks to Warren for keeping us updated!). I would highly recommend this trampoline to anyone, whether for kids or adults. Plus, dealing with Happy Hideouts has been a pleasure - they’re a fantastic company to work with.

I recently purchased a Berg Elite 330 trampoline, and I am absolutely thrilled with both the product and the exceptional customer service. The trampoline itself is outstanding—sturdy, well-built, and designed for both fun and safety. The bounce is fantastic, and the quality is immediately noticeable in the materials and craftsmanship. It’s clear that Berg puts a lot of thought into their products.

What truly set this experience apart, however, was the customer support. From the moment I reached out with a few questions, the team was incredibly helpful, knowledgeable, and responsive. They provided detailed answers and expert guidance, ensuring I made the best choice for my needs.

Overall, I couldn’t be happier with my Berg trampoline. It’s a joy to use, and knowing I have such a reliable and knowledgeable support team behind me makes the experience even better. Highly recommend!

We bought the playhouse for grandchildren and "built" it with the help of their parents in approx. 4 hrs. Essential to follow the clearly laid out instructions and more than very helpful to watch the YouTube video before and have available during construction. Drill bit supplied as are all necessary screws, bolts & hardware..... but NOT bolts for fixing to concrete or similar hard base which is a nuisance on a Sunday afternoon when the shops are closed !. There are 'anchors' supplied for fixing the four corners to grass or soft ground. There is NO FLOOR to the Playhouse which is a pity...... or at least it would be good if one were available as an 'Extra'. A power drill / screwdriver is essential and the recommended rubber mallet is good to have. The one fault we had was that the manufacturer had failed to drill about 16 necessary holes in the side panels which could have been a major problem, but we got around that! All other holes & fittings lined up perfectly. All good but don't rush the construction and follow the instructions. We have not placed the decals yet as we think that we will wait for warmer & drier weather and that will make it a 'Home from Home' for the children!

We bought from Happy Hideouts on line & Warren, their founder was helpful, arranging for delivery to be at a convenient date & time, he followed up on the day to check all was well and a few weeks later called again to check that we had put it together with no problems. It seems to be a well made product supplied by a very personal caring outfit!

A great addition to our garden! The Happy Hideouts team made everything straightforward from ordering to installation - much better service than when we got our trampoline elsewhere.

The Large TL Playbase is actually bigger than we thought it would be, which has worked out OK. Our 4-year-old loves using the climbing net to get onto the monkey bars (really handy feature), and our 7-year-old has been having a great time with it too. We've got the basketball hoop ready to put up when they're a bit older.

Thanks for making it all so easy. Just waiting for some decent weather now so the kids can get out there more!

This is an awesome, well-built trampoline, and definitely premium quality. Yes, it's pricey, but you really get what you pay for here. Not saying everyone needs one, but if your kids will use it daily, it's worth the investment. Way different from those cheap Amazon ones - I wouldn't be surprised if it lasts 10+ years. Plus, Acon confirmed all parts are replaceable.
Setup takes about 5-6 hours solo. Instructions are solid though some steps are tricky. Love how the safety net sits on the outside - makes a huge difference since kids can safely stand in the corners when not jumping. The all-black design looks pretty sleek too.
I almost went with the cheaper 16' rectangular model, but glad I chose this one instead. Was nervous about the price tag but no regrets now that we have it.

Brilliant trampoline. Its great the kids love it. Shame about the rubbish weather or they would be using it more. The trampoline is top quality, high-end, very safe and well designed

I was very happy with the service from Happy Hideouts and the extra effort to get a great deal was much appreciated.

We found Happy Hideouts via google search and ordered a 24" x 12" rectangular pool. Initially the wrong pool was delivered to us but Warren worked with us and organized for a collection and re-delivery withing a week. He also apologized on behalf of the manufacturer and made sure we had everything we wanted and were happy with the final delivery. Thank you Warren and team at "Happy Hideouts". A happy customer

The pool and the chlorinator have been excellent. The delivery and service that we received from you guys was absolutely amazing.

The set-up was really easy and everything was done in time for a party where the kids had a great time.

We couldn't have asked for anything more from Happy Hideouts.

My daughter absolutely loves it - she just landed her first aerial! Everything was absolutely perfect with the delivery and the installation.

We are really happy with it. The delivery arrived at the right time that was shared. We had a really successful party the next weekend due to the climbing frame!

The children have been on it every day since it was built. They love the two towers.

We are really happy with the overall service and the money that we saved by going through Happy Hideouts.

The kids love it - they are always bouncing and flipping! The installation into the ground went well and it looks great in the garden.

My daughter loves the trampoline and she had a fantastic birthday! There were no problems with the installation and it has been great.

The trampoline is fantastic. My 3 kids are on it everyday, even if it rains! They love it! Thank you very much. You guys are doing a great job.

This has been perfect for us. Our 4 and 2 year olds are really enjoying it, there's lots for them to do!

Delivery was a bit delayed but Happy Hideouts were brilliant at keeping in touch and trying to move things along!

Bought this pool as description sounded good and pictures looked good. Was not disappointed absolutely amazing pool kids are in it every day best buy all summer.

We bought this pool at the beginning of the summer and it has been up ever since. It was delivered quickly, and was extremely easy to put up as the instructions are very clear. The frame is very sturdy and the pool material very durable, the kids have had a great time playing in it. I would definitely recommend this pool and happyhideouts.

We recently purchased a spring free trampoline from Happy Hideouts. From start to finish they were fantastic to buy from. Clear and swift communication, great prices and reliable, fast delivery. We could not be happier. I would not hesitate to recommend them and their products and services.

Cheapest I could find anyone, answered a call on the weekend, amazing customer service, recommended other items, turned up quicker than expected. I mean you couldn’t ask for more! It’s now my go to place!

Happy Hideouts are so good and so easy to order including outstanding kindness with very fast replys, and outstanding service throughout. I ordered my son who has complex needs including medical needs a XXL Go Kart, and the excitment on his face after school was outstanding that he wanted the kart to get built straight away.
I would really very much recomend Happy Hideouts to anyone.
From Sarah

Really pleased with this trampoline - not too big and imposing in the garden, but still great fun for the kids.

Really pleased with the pool we purchased, it was exactly what was advertised and was delivered one day after purchasing it.

Great service. Highly recommended. Very happy with my article.

The service I received was excellent and I was very impressed. The playhouse is great especially as an adult can stand up in it. The decals were very colourful and we had fun placing them in position. I highly recommend both the service and playhouse.