Firstly would recommend the retailer, Warren was very helpful and offered good, proactive advice, based on our individual needs. Everything delivered promptly, in good condition etc….the trampoline itself (Salta Comfort 10ft) was incredibly easy to put together with good instructions. The kids are loving it and seems very good quality. Only reason this is 4-star and not 5 is because time will tell about Salta durability (don’t know yet, but suspect will be good!), but “retailer” experience is 5-star for sure.
I contacted the team to help me choose a trampoline for my youngest son , Warren spent a good 25 minutes with me over the phone walking me through options, given this was significantly outside of his working hours i really appreciated it. The product recommendation was fantastic, really went down well and the team couldn't have been more spot on with their recommendation. 100% would recommend.
Sturdy, good quality trampoline that is providing the family hours of entertainment. Having spent some time on it myself, I am surprised at how it provides a good workout, whilst being enjoyable!
If I had to be picky, the attached label on the net states maximum 150kg weight, whilst the online information states no weight limit but further delving reveals that there is no single user weight limit.
Warren from Happy Hideouts provided great service but the experience was slightly let down by the third party delivery service - did not bother to phone beforehand on the day of delivery despite being requested to do so. Fortunately, I was in on the day and had to plead with the delivery man to not just dump the pallet kerbside and instead wheel the pallet a further few metres down the straight driveway!
As a freestyle trampoliner who’s been bouncing in the garden for a number of years and jumped on lots of different outdoor trampolines, I was impressed by the all round high quality of the Exit Toys trampoline.
The styling to the trampoline makes it look very cool in the garden. It offers bouncy and easy use thanks to the study frame and high quality springs and jumping mat.
I found that the trampoline has a really safe and cushioning spring padding and enclosure that protects you when falling onto and makes you feel comfortable when jumping all around the trampoline.
I definitely highly recommend any of these trampoline models by Exit Toys to families looking for a safe and fun trampoline for their kids to exercise and learn skills on or just for fun!
I purchased the ACON Air Sport 16 HD with enclosure and standard springs.
The trampoline is very well built, sturdy and the enclosure is trustworthy.
Warren and the team are fantastic, I couldn't recommend them enough! If you are in the UK I would recommend purchasing an ACON from Happy Hideouts!
The bounce of the trampoline is much more than you would get from a standard garden trampoline.
Putting the trampoline's frame together was a little bit tricky and did require a lot of force, so I'd recommend two (strong) adults for the job. After the frame was built, everything was a breeze!
Warren and the team at Happy Hideouts were fab from start to finish and really made the whole purchase and delivery process easy and stress free.
The monkey bars are great, it was easy to install and it's getting lots of use in the sun!
Warren, called me to let me know when it was arriving and then checked again to see that it all went well - what more can you ask?
It is a really quality product that is built very well. It is much bouncier than any other trampoline I have experienced before. The service from Happy Hideouts was above and beyond to get the delivery and installation organised in time for a birthday present
The Go Karts are amazing! All of our visitors on site really enjoy using them, especially the tractor themed Go Kart. They love being able to ride along as though they are driving a real tractor, and making the sound effects to go with it. Thank you!
The trampoline is really good and the service was great.
It is high spec, the frame is much thicker and shows its quality. My daughter goes out in the garden and uses it for hours.
The cover that we bought with the trampoline wasn't great and I would recommend to get the branded Salta one.
We just wanted to say how delighted we are with the Berg play equipment, and what an excellent job the team did in installing it. They worked really hard to dig it in properly and were very thorough. Our daughter is over the moon and can’t stay off the swings even in this cold weather. Altogether a very good experience!
Went above and beyond to provide advice and to get a trampoline to us in time for a birthday. Great service, products and team!
Our grandson had so enjoyed the round trampoline we bought him five years ago that a new, tougher one was needed. He is thrilled with it, his parents are very satisfied with the additional safety features of the rectangular model, and his little sister is following in his bouncing enthusiasm!
Its a great product and really well made. It took a hard couple of days work to dig the whole but very happy with it. You guys were really helpful with everything from the website through to the delivery.
We have 10 grandkids who love it! Whenever they come up to see us they all go on it. The kids have even taught me some tricks. Everything went so well, it was delivered on time and went up really easy. Thank you very much indeed.
The kids absolutely love it! I've been on it and so have both the grandfathers. Loving life on it.
It will last both kids, which is great. Happy Hideouts were really helpful and got back to me really quick answering any questions that I had.
My kids love there Salta Trampoline purchased from Happy Hideouts, service from them was second to none. would definitely recommend this company.
Thanks again!
We recently purchased the ACON Air Sport trampoline, and it has exceeded all our expectations! My 14-year-old son absolutely loves it. The bounce is incredible, offering plenty of height and responsiveness - perfect for learning and performing new skills.
The trampoline is exceptionally well-built and feels incredibly safe. The large jumping surface is ideal for active kids and even adults who want to join in the fun. It also comes with a robust anchor kit, which keeps it secure even in windy conditions.
The delivery process was smooth and well-communicated (special thanks to Warren for keeping us updated!). I would highly recommend this trampoline to anyone, whether for kids or adults. Plus, dealing with Happy Hideouts has been a pleasure - they’re a fantastic company to work with.
I recently purchased a Berg Elite 330 trampoline, and I am absolutely thrilled with both the product and the exceptional customer service. The trampoline itself is outstanding—sturdy, well-built, and designed for both fun and safety. The bounce is fantastic, and the quality is immediately noticeable in the materials and craftsmanship. It’s clear that Berg puts a lot of thought into their products.
What truly set this experience apart, however, was the customer support. From the moment I reached out with a few questions, the team was incredibly helpful, knowledgeable, and responsive. They provided detailed answers and expert guidance, ensuring I made the best choice for my needs.
Overall, I couldn’t be happier with my Berg trampoline. It’s a joy to use, and knowing I have such a reliable and knowledgeable support team behind me makes the experience even better. Highly recommend!
We bought the playhouse for grandchildren and "built" it with the help of their parents in approx. 4 hrs. Essential to follow the clearly laid out instructions and more than very helpful to watch the YouTube video before and have available during construction. Drill bit supplied as are all necessary screws, bolts & hardware..... but NOT bolts for fixing to concrete or similar hard base which is a nuisance on a Sunday afternoon when the shops are closed !. There are 'anchors' supplied for fixing the four corners to grass or soft ground. There is NO FLOOR to the Playhouse which is a pity...... or at least it would be good if one were available as an 'Extra'. A power drill / screwdriver is essential and the recommended rubber mallet is good to have. The one fault we had was that the manufacturer had failed to drill about 16 necessary holes in the side panels which could have been a major problem, but we got around that! All other holes & fittings lined up perfectly. All good but don't rush the construction and follow the instructions. We have not placed the decals yet as we think that we will wait for warmer & drier weather and that will make it a 'Home from Home' for the children!
We bought from Happy Hideouts on line & Warren, their founder was helpful, arranging for delivery to be at a convenient date & time, he followed up on the day to check all was well and a few weeks later called again to check that we had put it together with no problems. It seems to be a well made product supplied by a very personal caring outfit!
A great addition to our garden! The Happy Hideouts team made everything straightforward from ordering to installation - much better service than when we got our trampoline elsewhere.
The Large TL Playbase is actually bigger than we thought it would be, which has worked out OK. Our 4-year-old loves using the climbing net to get onto the monkey bars (really handy feature), and our 7-year-old has been having a great time with it too. We've got the basketball hoop ready to put up when they're a bit older.
Thanks for making it all so easy. Just waiting for some decent weather now so the kids can get out there more!
This is an awesome, well-built trampoline, and definitely premium quality. Yes, it's pricey, but you really get what you pay for here. Not saying everyone needs one, but if your kids will use it daily, it's worth the investment. Way different from those cheap Amazon ones - I wouldn't be surprised if it lasts 10+ years. Plus, Acon confirmed all parts are replaceable.
Setup takes about 5-6 hours solo. Instructions are solid though some steps are tricky. Love how the safety net sits on the outside - makes a huge difference since kids can safely stand in the corners when not jumping. The all-black design looks pretty sleek too.
I almost went with the cheaper 16' rectangular model, but glad I chose this one instead. Was nervous about the price tag but no regrets now that we have it.
Brilliant trampoline. Its great the kids love it. Shame about the rubbish weather or they would be using it more. The trampoline is top quality, high-end, very safe and well designed
I was very happy with the service from Happy Hideouts and the extra effort to get a great deal was much appreciated.
We found Happy Hideouts via google search and ordered a 24" x 12" rectangular pool. Initially the wrong pool was delivered to us but Warren worked with us and organized for a collection and re-delivery withing a week. He also apologized on behalf of the manufacturer and made sure we had everything we wanted and were happy with the final delivery. Thank you Warren and team at "Happy Hideouts". A happy customer
