Happy Hideouts Reviews

I bought an Acon rebounder from Happy Hideouts and the customer service was excellent. Warren was very helpful over WhatsApp, answering all my questions and guiding me to the right choice. Although it was out of stock and I had to wait, he kept me updated throughout.

The rebounder itself is top quality – sturdy, easy to assemble, and a pleasure to use. I’ve never enjoyed exercise before, but now I actually look forward to starting my day on it. I highly recommend Happy Hideouts for their great products and outstanding service.

The service we have received from Happy Hideouts team has been fantastic - great initial advice to get the right product and amazing after care support. The Berg play base has definitely been the best purchase of 2025 - I can’t keep the kids off it!

I am so pleased we ordered this trampoline, my kids are absolutely thrilled with it!! They have barely spent any time off it since it arrived.
Warren was really helpful when it came to choosing the right trampoline for our family.
This feels so much safer than our old trampoline, my kids have both flown into the net a couple of times and bounced back in. It’s also really quiet which is a bonus as parents!
Everything feels sturdy and of the highest quality.
I’m really pleased we chose the pro as the bounce is fantastic. The mat around the trampoline is thick and sturdy. I really like the envelope opening because I don’t have to keep reminding my kids to do up a zip. I also like that I can reach my hand under the net to fish out abandoned toys and socks without having to climb in.
All in all this is a thoughtfully designed, well built, very high quality trampoline which I’m confident will last us many many years.
The construction service was great and definitely money well spent!

We are thrilled with our new trampoline - the Acon Air 3.7. While researching trampolines online, I came across the Happy Hideouts website and it provided invaluable advice on the various brands and their benefits, specifying build and testing standards. We decided on Acon as safety and build quality was our number one priority. Warren at Happy Hideouts was very helpful - he organised super quick delivery for a specific day and even helped me source some accessories from outside the Happy Hideouts website!

Assembling the trampoline was surprisingly straightforward - I sloped off to a coffee shop while my husband and brother-in-law did all the hard work! They watched the Acon online video before attempting assembly and it took them just 2hrs 15 mins (they felt they had to time themselves!).

Our son loves his new trampoline and we’ve all had a lot of fun enjoying it. The true test was a birthday party with 10 six year olds - the trampoline was a total hit and made for some very happy faces.

I would 100% recommend Warren and the team at Happy Hideouts for all your trampolining needs! They do other things too … my son now wants a pool! Help!

Warren was super in giving advise and answering my million questions re the trampoline and then even got it to me next day as I’d left it very late for pre birthday delivery!! The one I originally wanted was out of stock and I was concerned the other option wouldn’t be enough for what my daughter wanted. I was so very wrong, it’s enough and a tonne more. My daughter absolutely loves it, she’s even out bouncing in the pouring rain right now!! Would highly recommend happy hideouts. I don’t often do reviews but I just had to (sorry it’s taken me so long to get round to it though!!)

Very happy - the quality of the equipment is very high and we are getting a lot of use from it - perfect for a wide variety of training usages. The installation team went above and beyond for us.

Great trampoline! Very sturdy and good quality. We used the assembly service and they were brilliant. Grandchildren are loving it.
Warren at Happy Hideouts couldn't have been more helpful.

Firstly would recommend the retailer, Warren was very helpful and offered good, proactive advice, based on our individual needs. Everything delivered promptly, in good condition etc….the trampoline itself (Salta Comfort 10ft) was incredibly easy to put together with good instructions. The kids are loving it and seems very good quality. Only reason this is 4-star and not 5 is because time will tell about Salta durability (don’t know yet, but suspect will be good!), but “retailer” experience is 5-star for sure.

Looks great!

I contacted the team to help me choose a trampoline for my youngest son , Warren spent a good 25 minutes with me over the phone walking me through options, given this was significantly outside of his working hours i really appreciated it. The product recommendation was fantastic, really went down well and the team couldn't have been more spot on with their recommendation. 100% would recommend.

Sturdy, good quality trampoline that is providing the family hours of entertainment. Having spent some time on it myself, I am surprised at how it provides a good workout, whilst being enjoyable!
If I had to be picky, the attached label on the net states maximum 150kg weight, whilst the online information states no weight limit but further delving reveals that there is no single user weight limit.

Warren from Happy Hideouts provided great service but the experience was slightly let down by the third party delivery service - did not bother to phone beforehand on the day of delivery despite being requested to do so. Fortunately, I was in on the day and had to plead with the delivery man to not just dump the pallet kerbside and instead wheel the pallet a further few metres down the straight driveway!

As a freestyle trampoliner who’s been bouncing in the garden for a number of years and jumped on lots of different outdoor trampolines, I was impressed by the all round high quality of the Exit Toys trampoline.

The styling to the trampoline makes it look very cool in the garden. It offers bouncy and easy use thanks to the study frame and high quality springs and jumping mat.

I found that the trampoline has a really safe and cushioning spring padding and enclosure that protects you when falling onto and makes you feel comfortable when jumping all around the trampoline.

I definitely highly recommend any of these trampoline models by Exit Toys to families looking for a safe and fun trampoline for their kids to exercise and learn skills on or just for fun!

I purchased the ACON Air Sport 16 HD with enclosure and standard springs.

The trampoline is very well built, sturdy and the enclosure is trustworthy.
Warren and the team are fantastic, I couldn't recommend them enough! If you are in the UK I would recommend purchasing an ACON from Happy Hideouts!
The bounce of the trampoline is much more than you would get from a standard garden trampoline.
Putting the trampoline's frame together was a little bit tricky and did require a lot of force, so I'd recommend two (strong) adults for the job. After the frame was built, everything was a breeze!

Warren and the team at Happy Hideouts were fab from start to finish and really made the whole purchase and delivery process easy and stress free.

The monkey bars are great, it was easy to install and it's getting lots of use in the sun!

Warren, called me to let me know when it was arriving and then checked again to see that it all went well - what more can you ask?

It is a really quality product that is built very well. It is much bouncier than any other trampoline I have experienced before. The service from Happy Hideouts was above and beyond to get the delivery and installation organised in time for a birthday present

The Go Karts are amazing! All of our visitors on site really enjoy using them, especially the tractor themed Go Kart. They love being able to ride along as though they are driving a real tractor, and making the sound effects to go with it. Thank you!

The trampoline is really good and the service was great.

It is high spec, the frame is much thicker and shows its quality. My daughter goes out in the garden and uses it for hours.

The cover that we bought with the trampoline wasn't great and I would recommend to get the branded Salta one.

We just wanted to say how delighted we are with the Berg play equipment, and what an excellent job the team did in installing it. They worked really hard to dig it in properly and were very thorough. Our daughter is over the moon and can’t stay off the swings even in this cold weather. Altogether a very good experience!

Went above and beyond to provide advice and to get a trampoline to us in time for a birthday. Great service, products and team!

Our grandson had so enjoyed the round trampoline we bought him five years ago that a new, tougher one was needed. He is thrilled with it, his parents are very satisfied with the additional safety features of the rectangular model, and his little sister is following in his bouncing enthusiasm!

Its a great product and really well made. It took a hard couple of days work to dig the whole but very happy with it. You guys were really helpful with everything from the website through to the delivery.

We have 10 grandkids who love it! Whenever they come up to see us they all go on it. The kids have even taught me some tricks. Everything went so well, it was delivered on time and went up really easy. Thank you very much indeed.

The kids absolutely love it! I've been on it and so have both the grandfathers. Loving life on it.

It will last both kids, which is great. Happy Hideouts were really helpful and got back to me really quick answering any questions that I had.

My kids love there Salta Trampoline purchased from Happy Hideouts, service from them was second to none. would definitely recommend this company.

Thanks again!