Let customers speak for us
from 85 reviewsOnce the trampoline was installed, the kids really enjoyed bouncing on it and had so much fun.
Happy Hideouts was very helpful with helping me choose the correct trampoline.
Quick delivery and very happy with the service
My kids have found this to be the best trampoline outside of some of the professional trampolines that they have been on. They love it and live on it! Doubles have become easy and they are working on bigger tricks already. Happy hideouts were really easy to order from, either great advice given. 10/10 service.
Purchased the hexagon 55 inch rebounder and the quality of the material is evident upon opening the box. The assembly was straight forward and easy for one person. Having previously purchased a spring rebounder which was not kind to my back and joints the Acon rebounder was a welcome improvement from the first bounce. The equipment is sturdy with a lovely bounce. I am enjoying the wider surface bounce area afforded by the bigger rebounder, and enjoy using it daily. Happy Hideouts service was quick and efficient. I can definitely recommend the company and especially the Acon 55 inch hexagon rebounder.
We finished installing our trampoline (everything went to plan!) - it’s perfect, our girls love it and say that it is the best bounce they have experienced on a home trampoline. Happy Hideouts were very supportive with help choosing the right trampoline and during the whole process.
We purchased the Acon X trampoline and we received a fantastic service: Happy Hideouts kindly advised what accessories were best for our planned use of the trampoline, and which were not yet required. Delivery from abroad was fast. Installation was smoothly undertaken by Happy Hideouts team. The finished trampoline is awesome - far better than our previous outdoor competition-grade trampoline, from a different supplier. Aftercare by Happy Hideouts deserves particular praise. We have no hesitation in recommending the Acon X trampoline and Happy Hideouts: 10 out of 10.
Trampoline arrived very quickly one item was lost by courier but replace by Warren the next day.
Can't fault them would say i'd by my next trampoline from these guys again but it will out last me and my kids because its so well built !
I ordered from here as the price was really good.
The re bounder was delivered promptly and it is really excellent, great build quality.
I did have a minor issue with the handlebar, but they sorted that out with no issues.
Great product, price and brilliant customer service, what more could you ask.
Service and communication was great from happy hideouts. The trampoline was straightforward to assemble, and you can see that it’s fantastic quality and heavy duty, compared with a normal garden trampoline. The kids have used indoor professional ones for the past 2 years, and they consider this to have a very similar bounce. They are on it non stop, so well worth paying the money if you want a high quality outdoor trampoline.
Communication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Great installation service. Highly reccommed.
Great service from start to finish, delivery and installation. Highy reccomend.
- Description
Is This Pool Heat Pump a Smart Choice for Family Swimming? Here’s How the Thermotec Apex Helps Keep the Water Warmer for Longer.
A chilly pool can turn big swimming plans into five minutes of brave splashing followed by everyone hunting for towels. The Thermotec Apex is designed to help make garden pool time more inviting by heating the water efficiently and keeping temperatures steadier during the swimming season.
Its full inverter system automatically adjusts the fan and compressor speed to match the pool’s heating demand, rather than simply blasting away at one fixed speed. That means it can work harder when needed, then ease back once the pool is closer to temperature — a much calmer way to keep family swimming sessions on the cards.
What’s included with the Thermotec Apex Inverter Vertical Heat Pump?
- Full inverter technology
- Compact vertical design
- Built-in Wi-Fi control
- Heating and cooling modes
- Mitsubishi compressor
- Titanium heat exchanger
- Quiet operation from under 31 dB(A) at 10m
- Suitable for pools up to 35m³
Why Choose a Vertical Pool Heat Pump for a UK Garden? Here’s How the Thermotec Apex Saves Space and Keeps Your Pool Area Tidy.
Garden space is precious, especially once you add loungers, toys, towels, snack plates and someone’s abandoned goggles into the mix. The Thermotec Apex uses a vertical, top-discharge airflow design, helping reduce the footprint compared with bulkier layouts and making it easier to position in tighter pool plant areas.
That makes it a handy option for modern UK gardens where you want proper pool heating without the equipment taking over the place. It still needs good airflow and correct installation clearance, of course, but the compact 510 × 510 × 708mm body gives you a neater starting point.
How Does an Inverter Pool Heat Pump Make Pool Heating Easier? Here’s How the Thermotec Apex Balances Comfort, Control and Lower Wasted Energy.
An inverter pool heat pump is all about smoother performance. Instead of switching between “off” and “full pelt”, the Thermotec Apex can vary its output, which helps reduce stop-start operation and supports more consistent pool temperatures.
Built-in Wi-Fi control also keeps things simple day to day. Using the Smart Life app, you can turn the unit on or off, adjust temperature, switch between heating, cooling and auto modes, set timers, and monitor live temperatures — very useful when you remember the pool five minutes after sitting down with a cuppa.
Specifications for the Thermotec Apex Inverter Heat Pump
| Brand | Thermotec Inverter Edge Heat Pump |
| Advised Pool Size | 10–35m³ |
| Heating Water Temperature Range | 9–40°C |
| Cooling Water Temperature Range | 8–40°C |
| Heating Ambient Temperature Range | -15–43°C |
| Cooling Ambient Temperature Range | 10–43°C |
| Heating Capacity at 27°C Air / 26°C Water | 3.53–11.02kW |
| COP at 27°C Air / 26°C Water | 10.25–6.03 |
| Heating Capacity at 15°C Air / 26°C Water | 2.57–7.93kW |
| COP at 15°C Air / 26°C Water | 5.09–4.4 |
| Compressor Brand | Mitsubishi |
| Heat Exchanger | Titanium |
| Display | LCD controller |
| Net Weight | 47kg |
| Net Dimensions | 510 × 510 × 708mm |
| What’s Included | User manual, 4 rubber pads, 2 drain connectors, 1 drain pipe, 2 water pipe joints |
Thermotec Apex Inverter Vertical Heat Pump Manual
Looking for detailed information? Then check out this installation manual below.