Real families. Real support.
At Happy Hideouts, parents often tell us it wasn’t just about the trampoline — it was the kindness, patience and guidance along the way. These short videos share how our team helped families choose with confidence, and why that support mattered most.
Still have questions? Message us on WhatsApp — we’d love to help.
Communication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
Thank you so much for your wonderful review! We're thrilled to hear you're pleased with your trampoline and our service. We look forward to helping you again in the future.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Hi Steven, thank you so much for your wonderful review! We're delighted to hear the pool is bringing so much fun to your family during this heatwave. It was a pleasure assisting you, and we're glad everything went smoothly. Enjoy many more happy days with your kids and their friends! Best wishes, Happy Hideouts
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
Hi Hannah, we're thrilled to hear your family is loving the new pool! Thanks for sharing your experience and happy swimming!
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Hi Malgorzata, thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our service and that the pool met your expectations. We appreciate your recommendation and look forward to serving you again!
Great installation service. Highly reccommed.
Thanks, Duncan. We will share the feedback with the installation team.
Great service from start to finish, delivery and installation. Highy reccomend.
Thank you for the review, Duncan! We really appreciate it.
Warren was great from start to finish.
I contacted Happy Hideouts to double-check the availability of the Intex Ultra XTR 16' x 28" swimming pool, as other sites were claiming to have it in stock when they didn't. Warren confirmed he had it, let me arrange a collection, and even had it ready and waiting when I arrived.
Thanks to his fantastic, personal service, I got the pool up and filled just in time for the hot weather and May half-term! It’s rare to find a business owner so helpful and genuine. Happy Hideouts is definitely on my preferred sellers list now. Thank you, Warren!
Hi Craig, we're delighted to hear Warren provided such excellent service and that your pool was ready just in time for the sunshine! We hope you enjoy many more sunny days with your new pool. Thanks for sharing the photos and your experience!
The product is good. The kids really love it. It helps me to be more active too. Happy Hideouts were really responsive and great to deal with.
Hi Tony, thank you for your wonderful review! We're thrilled to hear your kids love the Playbase Dip Bar and that it helps keep you active. We appreciate your kind words and look forward to serving you again!
Great communication from Warren, we had a wee issue with our delivery which was sorted immediately! Really happy with the trampoline, it’s great quality, I am sure we will get lots of years of run out of it, our little girl loves it!!
Hi Lynn, thank you so much for your lovely review! We're delighted to hear your family is enjoying the trampoline, and Warren will be pleased to know his help made a difference. Happy Bouncing!!
Ordered this playbase to meet the needs of my growing autistic 14 year-old who still likes to swing. As well as my older son who likes to work out. Really great service received and the whole thing was ordered and installed in 2 weeks.
Hi Shirrin, thank you so much for sharing your positive experience! We're thrilled to hear the BERG Playbase is bringing joy to your family. Enjoy the fun and active moments!
Very helpful advice from Warren to help choose the right trampoline. Very happy with our choice (and so is our son!)
Thanks so much, Tim. Really glad Warren could help you choose the right one, and even better to hear you and your son are both so happy with it. We really appreciate you taking the time to leave a review.
Fabulous customer service with a really personal touch. The rebounder arrived the day after purchase. It’s nicely packaged and easy to set up. I didn’t do it as my 11 year old daughter did it for me in 10 minutes. Her top tip is to put on cycling gloves when attaching the last few.
It is a brilliant size. I’m 5 ft 6 and there’s ample space to feel confident you won’t crash on the edge. Fabulous for exercise and lymph drainage. My legs feel really good post bounce.
It arrived at the beginning of the Easter hols and my 11 and 13 year old have barely left it alone. They love it and are far more adventurous on it than I am.
It looks great and is a quality rebounder. We had some gym mats to hand which we put underneath it. I’m not sure if we needed to but it’s on a newly tiled floor so we took no chances.
Great value, especially for the quality. I didn’t purchase a handle but may get one down the line as they can be purchased separately.
Thanks so much, Caroline. This was a lovely one to read. I’m so glad the rebounder has been such a hit with both you and the kids, and I had to smile at your daughter building it in 10 minutes and already coming in with expert tips. Great to hear it’s been getting so much use over the Easter holidays and that you’re feeling the benefits already too. Really appreciate the kind words about the service and support.
Good service and sturdy product. We paid for the installation as well and the team did a good job of this as well
Thanks so much. Really glad you’re pleased with both the Playbase and the installation. I’ll pass your kind words on to the team too.
As a Motion capture artist, I needed something strong and reliable to train on, and Acon has always been one of the go-to manufacturers for intensive practice! 😎
Warren was a pleasure to talk to with quick and friendly responses throughout the whole order process. Delivery was super fast, and everything arrived exactly as expected. 🙌
The quality is amazing, and it's very reassuring to own such a strong and robust trampoline, which will survive my explosive line of work haha! 🎬🥷👊🕷️🕸️
Big thanks to Warren, and thanks so much for such great service and customer care! 😁✨
Thanks Teifion. Love this. Really glad it feels solid enough for the kind of use you’re putting it through.
Really helpful and patient customer service and we got a brilliant trampoline!
Thanks Henry. Really glad we could help and that you’re pleased with it.
Rebounder is so much better than the one I had. Service by the company has been superior.
Thanks Stephen. Really glad it feels like a step up from your old one.
Phoned up for advice and chat was friendly and informative. Quality toys and follow up service.
Would highly recommend this company.
Thanks Jennifer. Really glad the advice was helpful and that you felt looked after.
Happy Hideouts have been seamless - I ordered the Acon basketball hoop, and 24hrs later it had been delivered to my house - What an incredible service - thank you so much. You helped to make a last minute birthday present purchase be the best present! So a big thank you from me.
Thanks so much. Really glad we could help with the last minute birthday save.
Great quality, easy installation, sturdy and safe.
Thanks Daniel. Glad it was easy to put together and feels solid and safe.
Brilliant bounce!
It is a performance trampoline and came at a significant cost, but we believe it is worth it. It is just so much better than a regular trampoline.
My son has been using this for nearly 2 months now and it is just so much fun!! He can do real skilful jumps on this one.
Good for adults who just want to enjoy a bounce too :-)!
Maybe the net could be a bit tighter - it gives quite a bit if you accidentally land in it
The ordering process and service by Happy Hideouts has been amazing
Thanks Andrea. Really glad your son’s loving the bounce and that it feels worth it. It really is an amazing trampoline and glad to hear that the whole family is having fun with it.
Great company from start to finish.
Answered my many questions and nothing was too much trouble.
Very pleased with the trampoline.
Highly recommend.
Thanks Matthew. Really glad you’re pleased with both the trampoline and the service.
Thank you to Warren and his team for supplying us with our new trampoline. From start to finish the ordering, supply, delivery and professional team that put it up early on a freezing cold morning were second to none. Warren was contactable willing to talk and available something sadly missing today. Making this large purchase was stressless and seamless. I would recommend this family business to anybody wanting the personal and organised service from start to finish. As you can see my boy loved it too. Thank you
Thanks so much, Rebecca. This genuinely means a lot to read. We know buying something like this is a big decision, so I’m really glad we could make it feel easy and well looked after from start to finish. I’ll make sure the install team sees this as well, they’ll really appreciate it. Best of all, we’re so happy your lad loves it.
The kids love their new trampoline... We weren't too sure which one to by but Warren helped us make a decision to go with the ACON 12ft Round. It was pretty easy to build, thwe quality is awesome and the kids are on it every day.
Thanks so much. Really glad the advice helped and that the kids are loving it.
The second time to use Happy Hideouts. The first was to buy the Berg playbase climbing frame, which my children adore & now to purchase the additional attachments. One of the few suppliers to sell this brand & delivery is efficient & quality superb. We will be back to buy more in the future.
Thanks so much. Really appreciate you coming back to shop with us again. Reach out if you need anything!
