Communication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Great service from start to finish, delivery and installation. Highy reccomend.
Warren was great from start to finish.
I contacted Happy Hideouts to double-check the availability of the Intex Ultra XTR 16' x 28" swimming pool, as other sites were claiming to have it in stock when they didn't. Warren confirmed he had it, let me arrange a collection, and even had it ready and waiting when I arrived.
Thanks to his fantastic, personal service, I got the pool up and filled just in time for the hot weather and May half-term! It’s rare to find a business owner so helpful and genuine. Happy Hideouts is definitely on my preferred sellers list now. Thank you, Warren!
The product is good. The kids really love it. It helps me to be more active too. Happy Hideouts were really responsive and great to deal with.
Great communication from Warren, we had a wee issue with our delivery which was sorted immediately! Really happy with the trampoline, it’s great quality, I am sure we will get lots of years of run out of it, our little girl loves it!!
Ordered this playbase to meet the needs of my growing autistic 14 year-old who still likes to swing. As well as my older son who likes to work out. Really great service received and the whole thing was ordered and installed in 2 weeks.
Very helpful advice from Warren to help choose the right trampoline. Very happy with our choice (and so is our son!)
Fabulous customer service with a really personal touch. The rebounder arrived the day after purchase. It’s nicely packaged and easy to set up. I didn’t do it as my 11 year old daughter did it for me in 10 minutes. Her top tip is to put on cycling gloves when attaching the last few.
It is a brilliant size. I’m 5 ft 6 and there’s ample space to feel confident you won’t crash on the edge. Fabulous for exercise and lymph drainage. My legs feel really good post bounce.
It arrived at the beginning of the Easter hols and my 11 and 13 year old have barely left it alone. They love it and are far more adventurous on it than I am.
It looks great and is a quality rebounder. We had some gym mats to hand which we put underneath it. I’m not sure if we needed to but it’s on a newly tiled floor so we took no chances.
Great value, especially for the quality. I didn’t purchase a handle but may get one down the line as they can be purchased separately.
Good service and sturdy product. We paid for the installation as well and the team did a good job of this as well
As a Motion capture artist, I needed something strong and reliable to train on, and Acon has always been one of the go-to manufacturers for intensive practice! 😎
Warren was a pleasure to talk to with quick and friendly responses throughout the whole order process. Delivery was super fast, and everything arrived exactly as expected. 🙌
The quality is amazing, and it's very reassuring to own such a strong and robust trampoline, which will survive my explosive line of work haha! 🎬🥷👊🕷️🕸️
Big thanks to Warren, and thanks so much for such great service and customer care! 😁✨
This Bestway Hydrium pool is a brilliant choice for families who want something sturdier and longer-lasting than a lighter seasonal frame pool. The galvanised steel wall and protective coating help give it that reassuring, semi-permanent feel, so it looks and feels more like a proper garden upgrade.
It is designed to stay looking smart too, with a grey exterior that blends nicely into outdoor spaces rather than shouting “temporary pool” from across the garden. For parents, that means a bigger swimming area that feels premium, practical and ready for repeat use through the warmer months.
A 20ft oval above ground pool gives children and grown-ups plenty of room to swim, float and cool off together, without the layout feeling as wide as some large round pools. The oval shape can be easier to position along a patio, lawn or longer garden space, which is handy when your garden already has chairs, toys, bikes and probably one lonely football knocking about.
With its 610cm x 366cm footprint and 122cm height, this pool offers a generous 19,929L water capacity for family use. It feels big enough for proper summer fun, but still has that neat oval shape that helps it sit more comfortably in many UK gardens.
Choosing an above ground pool with sand filter means you get help with one of the biggest parent jobs: keeping the water clean, clear and inviting. The included sand filter works with Polysphere filtration balls to help remove dirt and debris, so the pool is easier to look after during busy summer weeks.
The set also includes a skimmer and ChemConnect dispenser, giving you useful maintenance essentials from the start. It is not a magic wand — sadly, the pool still needs regular care — but it does give families a more complete, sensible setup for keeping water in better condition.
| Brand | Bestway |
| SKU | BW56369GB |
| Shape | Oval |
| Size | 20ft x 48in |
| Dimensions | 610cm x 366cm x 122cm |
| Water Capacity (90%) | 19,929L / 5,265 gal. |
| Filtration | Sand filter with 250g Polysphere pool filtration balls |
| Package Weight | 195kg |
| Package Size | W 80cm x H 176cm x D 60cm |
| Certification | CE / EAC approved |
| Hose Warranty | 2 years |
| Frame Warranty | 2 years |
| Liner Warranty | 2 years |
| What's Included | 1 pool, 1 sand filter, 250g Polysphere filtration balls, 1 skimmer, 1 ladder, 1 ground cloth, 1 pool cover, 1 ChemConnect dispenser and repair patch |
Looking for detailed information? Then check out this installation manual below.
Shipping is FREE on all orders* to customers within Mainland UK. We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Please navigate to our 'Easy Returns' page.
*some exclusions apply due to location
Kerbside Delivery Only
All deliveries from Happy Hideouts are kerbside only. Your order will be delivered to the nearest safe and accessible point outside your property — usually the driveway or kerbside.
Our couriers aren’t able to carry items through your home, up stairs, or into the garden.
Some items — especially larger trampolines, climbing frames, or playhouses — may need a two-person lift due to their size and weight.
If you think you’ll need help unloading, please contact us before delivery. We can arrange an assisted two-person service for an additional fee, depending on your location and the size of your order.
We’re always happy to help make your delivery as smooth as possible.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@happyhideouts.co.uk
Non-mainland UK & International Orders:
We will happily ship our fantastic products to non-mainland UK & international customers.
Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@happyhideouts.co.uk, then visit our Returns page and lodge your return claim online.
Hiya! We're Warren and Leanne, and just like you, we're parents trying to pry our kids away from their screens (though sometimes we're guilty of a cheeky bit of Bluey ourselves). With our 2-year-old tornado of energy and our 10-year-old master negotiator, we know firsthand the juggle of keeping different ages entertained.
Remember those endless summer holidays when the biggest decision was whether to hit the park or build a den in the garden? That's what inspired Happy Hideouts. While we can't quite recreate the joy of a 90s summer (sorry, no Pogs or Tamagotchis here), we can help bring back the magic of outdoor play.
Let's be honest - searching for outdoor play equipment can feel about as fun as assembling flat-pack furniture in the rain. That's why we do things differently:
This is Ricky, our resident cuddle expert. Working from home means he's perfected the art of the "important business meeting interruption" for belly rubs.
And meet Mochi, Ricky's best mate, our adventurous but shy cat who splits her time between exploring the garden and window-watching birds with all the focus of a Great British Bake Off contestant on bread week.
We're not here to just sell you something and wave goodbye. We're about finding real solutions for real families. Whether you're trying to create the perfect outdoor space for a toddler's first steps or looking for something that'll keep both your 6-year-old and 12-year-old entertained (without the eye rolls), we're here to help make it happen.
What makes us different:
Skip the usual online shopping palaver. Give us a bell on 01249 588853, or drop us an email at info@happyhideouts.co.uk. You'll get straight through to either Warren or Leanne. No call centres, no robots, just real chat about finding the right outdoor fun for your family.
Because at the end of the day, we're not just selling play equipment - we're helping create those "best day ever" moments that make childhood magical. Even if it is raining. Again.
Warren Newbery
Active Play Specialist & Founding Director, Happy Hideouts
I’ve spent most of my life getting children active – in schools, sports clubs, and back gardens. Now I’m sharing simple, practical ways to help your kids build strength, balance, and joy through play.
I work closely with our suppliers to make sure every product we offer encourages real, active play. I’ve visited ACON in Finland and spent time on their trampolines with their R&D team – seeing first-hand how much care and testing goes into every jump. That partnership helps us choose the kind of products that genuinely last – and bring the most fun to family gardens.
This Bestway Hydrium pool is a brilliant choice for families who want something sturdier and longer-lasting than a lighter seasonal frame pool. The galvanised steel wall and protective coating help give it that reassuring, semi-permanent feel, so it looks and feels more like a proper garden upgrade.
It is designed to stay looking smart too, with a grey exterior that blends nicely into outdoor spaces rather than shouting “temporary pool” from across the garden. For parents, that means a bigger swimming area that feels premium, practical and ready for repeat use through the warmer months.
A 20ft oval above ground pool gives children and grown-ups plenty of room to swim, float and cool off together, without the layout feeling as wide as some large round pools. The oval shape can be easier to position along a patio, lawn or longer garden space, which is handy when your garden already has chairs, toys, bikes and probably one lonely football knocking about.
With its 610cm x 366cm footprint and 122cm height, this pool offers a generous 19,929L water capacity for family use. It feels big enough for proper summer fun, but still has that neat oval shape that helps it sit more comfortably in many UK gardens.
Choosing an above ground pool with sand filter means you get help with one of the biggest parent jobs: keeping the water clean, clear and inviting. The included sand filter works with Polysphere filtration balls to help remove dirt and debris, so the pool is easier to look after during busy summer weeks.
The set also includes a skimmer and ChemConnect dispenser, giving you useful maintenance essentials from the start. It is not a magic wand — sadly, the pool still needs regular care — but it does give families a more complete, sensible setup for keeping water in better condition.
| Brand | Bestway |
| SKU | BW56369GB |
| Shape | Oval |
| Size | 20ft x 48in |
| Dimensions | 610cm x 366cm x 122cm |
| Water Capacity (90%) | 19,929L / 5,265 gal. |
| Filtration | Sand filter with 250g Polysphere pool filtration balls |
| Package Weight | 195kg |
| Package Size | W 80cm x H 176cm x D 60cm |
| Certification | CE / EAC approved |
| Hose Warranty | 2 years |
| Frame Warranty | 2 years |
| Liner Warranty | 2 years |
| What's Included | 1 pool, 1 sand filter, 250g Polysphere filtration balls, 1 skimmer, 1 ladder, 1 ground cloth, 1 pool cover, 1 ChemConnect dispenser and repair patch |
Looking for detailed information? Then check out this installation manual below.
Shipping is FREE on all orders* to customers within Mainland UK. We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Please navigate to our 'Easy Returns' page.
*some exclusions apply due to location
Kerbside Delivery Only
All deliveries from Happy Hideouts are kerbside only. Your order will be delivered to the nearest safe and accessible point outside your property — usually the driveway or kerbside.
Our couriers aren’t able to carry items through your home, up stairs, or into the garden.
Some items — especially larger trampolines, climbing frames, or playhouses — may need a two-person lift due to their size and weight.
If you think you’ll need help unloading, please contact us before delivery. We can arrange an assisted two-person service for an additional fee, depending on your location and the size of your order.
We’re always happy to help make your delivery as smooth as possible.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@happyhideouts.co.uk
Non-mainland UK & International Orders:
We will happily ship our fantastic products to non-mainland UK & international customers.
Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@happyhideouts.co.uk, then visit our Returns page and lodge your return claim online.
Hiya! We're Warren and Leanne, and just like you, we're parents trying to pry our kids away from their screens (though sometimes we're guilty of a cheeky bit of Bluey ourselves). With our 2-year-old tornado of energy and our 10-year-old master negotiator, we know firsthand the juggle of keeping different ages entertained.
Remember those endless summer holidays when the biggest decision was whether to hit the park or build a den in the garden? That's what inspired Happy Hideouts. While we can't quite recreate the joy of a 90s summer (sorry, no Pogs or Tamagotchis here), we can help bring back the magic of outdoor play.
Let's be honest - searching for outdoor play equipment can feel about as fun as assembling flat-pack furniture in the rain. That's why we do things differently:
This is Ricky, our resident cuddle expert. Working from home means he's perfected the art of the "important business meeting interruption" for belly rubs.
And meet Mochi, Ricky's best mate, our adventurous but shy cat who splits her time between exploring the garden and window-watching birds with all the focus of a Great British Bake Off contestant on bread week.
We're not here to just sell you something and wave goodbye. We're about finding real solutions for real families. Whether you're trying to create the perfect outdoor space for a toddler's first steps or looking for something that'll keep both your 6-year-old and 12-year-old entertained (without the eye rolls), we're here to help make it happen.
What makes us different:
Skip the usual online shopping palaver. Give us a bell on 01249 588853, or drop us an email at info@happyhideouts.co.uk. You'll get straight through to either Warren or Leanne. No call centres, no robots, just real chat about finding the right outdoor fun for your family.
Because at the end of the day, we're not just selling play equipment - we're helping create those "best day ever" moments that make childhood magical. Even if it is raining. Again.
