Let customers speak for us
from 77 reviewsCommunication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Great installation service. Highly reccommed.
Great service from start to finish, delivery and installation. Highy reccomend.
Warren was great from start to finish.
I contacted Happy Hideouts to double-check the availability of the Intex Ultra XTR 16' x 28" swimming pool, as other sites were claiming to have it in stock when they didn't. Warren confirmed he had it, let me arrange a collection, and even had it ready and waiting when I arrived.
Thanks to his fantastic, personal service, I got the pool up and filled just in time for the hot weather and May half-term! It’s rare to find a business owner so helpful and genuine. Happy Hideouts is definitely on my preferred sellers list now. Thank you, Warren!
The product is good. The kids really love it. It helps me to be more active too. Happy Hideouts were really responsive and great to deal with.
Great communication from Warren, we had a wee issue with our delivery which was sorted immediately! Really happy with the trampoline, it’s great quality, I am sure we will get lots of years of run out of it, our little girl loves it!!
Ordered this playbase to meet the needs of my growing autistic 14 year-old who still likes to swing. As well as my older son who likes to work out. Really great service received and the whole thing was ordered and installed in 2 weeks.
Very helpful advice from Warren to help choose the right trampoline. Very happy with our choice (and so is our son!)
Fabulous customer service with a really personal touch. The rebounder arrived the day after purchase. It’s nicely packaged and easy to set up. I didn’t do it as my 11 year old daughter did it for me in 10 minutes. Her top tip is to put on cycling gloves when attaching the last few.
It is a brilliant size. I’m 5 ft 6 and there’s ample space to feel confident you won’t crash on the edge. Fabulous for exercise and lymph drainage. My legs feel really good post bounce.
It arrived at the beginning of the Easter hols and my 11 and 13 year old have barely left it alone. They love it and are far more adventurous on it than I am.
It looks great and is a quality rebounder. We had some gym mats to hand which we put underneath it. I’m not sure if we needed to but it’s on a newly tiled floor so we took no chances.
Great value, especially for the quality. I didn’t purchase a handle but may get one down the line as they can be purchased separately.
Good service and sturdy product. We paid for the installation as well and the team did a good job of this as well
As a Motion capture artist, I needed something strong and reliable to train on, and Acon has always been one of the go-to manufacturers for intensive practice! 😎
Warren was a pleasure to talk to with quick and friendly responses throughout the whole order process. Delivery was super fast, and everything arrived exactly as expected. 🙌
The quality is amazing, and it's very reassuring to own such a strong and robust trampoline, which will survive my explosive line of work haha! 🎬🥷👊🕷️🕸️
Big thanks to Warren, and thanks so much for such great service and customer care! 😁✨
- Description
- Shipping
- Why Buy From Us
Is This 12ft Rectangular Trampoline With Enclosure A Better Fit For Active Children? It Gives Them A Higher, More Controlled Bounce While Parents Get Safer Garden Play.
A rectangular trampoline gives children a more even, vertical bounce than many round trampolines, which is why this shape is so popular with confident jumpers. Rather than always pulling the bounce towards the middle, the long rectangular frame gives children more usable space to jump, practise and enjoy themselves.
For parents, the enclosure is the big reassurance. The TP Infinity is designed to help keep children separated from the springs and frame, with thick safety padding around the edges and a secure netted surround. It still needs sensible use and supervision, of course, but it’s a much more reassuring set-up than a basic open trampoline.
What’s Included with the TP Infinity 8ft x 12ft Rectangular Trampoline?
- 8ft x 12ft rectangular trampoline for a bigger, more controlled bounce
- Zip-free IGLOO® door with no fiddly trampoline zip to break or forget
- YoYo enclosure system for quick put-up and fold-down use
- Extra-long, extra-strength springs for a high, responsive bounce
- 30mm safety padding to help protect children from the springs and frame
- Galvanised steel frame built for outdoor durability
- 120kg maximum user weight, suitable for growing children
- 10-year frame guarantee against rust causing failure
Does A Trampoline With Zip Free Door Make Everyday Play Easier? It Removes Broken Zip Hassles And Helps Keep The Entrance Safer For Children.
Anyone who has owned a garden trampoline knows the zip is usually the first thing to test everyone’s patience. The TP Infinity’s patented IGLOO® zip-free door takes that little daily drama away, with a crawl-through entry that helps reduce catching, tugging and the classic “Mum, the zip’s stuck!” moment.
It also helps with peace of mind because there’s no zip to accidentally leave open. Children can climb in through the entry point and get bouncing, while parents avoid one of the most common trampoline niggles. A small feature, but a very parent-friendly one.
Is This Galvanised Steel Rectangular Trampoline Built For Long-Term Family Use? It Gives You A Stronger Frame, Premium Bounce And Better Value Over The Years.
The frame is made from galvanised steel, helping it stand up to outdoor life in the UK, which as we all know can mean sunshine, drizzle and three seasons before lunch. The trampoline also comes with a 10-year frame guarantee against rust causing failure, so it’s designed as more of a long-term garden investment than a quick summer toy.
The bounce is where the TP Infinity really earns its keep. Extra-long, extra-strength springs and a UV-protected bounce mat help create a bigger, bolder feel underfoot. For children, that means more fun. For parents, it means you’re choosing a trampoline that feels sturdy, premium and built for years of garden memories.
TP Infinity 8ft x 12ft Rectangular Trampoline Specifications
| Brand | TP Toys |
| SKU / Product Code | TP1007P |
| EAN | 5021854904301 |
| Size | 8ft x 12ft |
| Footprint | 376.5cm L x 253cm W |
| Assembled height | 283cm |
| Mat Size | 303cm x 183cm |
| Maximum User Weight | 120kg |
| Minimum Age | 6 years+ |
| Guarantee | 10 years against rust causing failure |
| What’s Included | Rectangular trampoline frame, bounce mat, springs, safety padding, safety enclosure, YoYo enclosure system and zip-free IGLOO® door |
Shipping is FREE on all orders* to customers within Mainland UK. We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Please navigate to our 'Easy Returns' page.
*some exclusions apply due to location
Kerbside Delivery Only
All deliveries from Happy Hideouts are kerbside only. Your order will be delivered to the nearest safe and accessible point outside your property — usually the driveway or kerbside.
Our couriers aren’t able to carry items through your home, up stairs, or into the garden.
Some items — especially larger trampolines, climbing frames, or playhouses — may need a two-person lift due to their size and weight.
If you think you’ll need help unloading, please contact us before delivery. We can arrange an assisted two-person service for an additional fee, depending on your location and the size of your order.
We’re always happy to help make your delivery as smooth as possible.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@happyhideouts.co.uk
Non-mainland UK & International Orders:
We will happily ship our fantastic products to non-mainland UK & international customers.
Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@happyhideouts.co.uk, then visit our Returns page and lodge your return claim online.
The Happy Hideouts Family
Hiya! We're Warren and Leanne, and just like you, we're parents trying to pry our kids away from their screens (though sometimes we're guilty of a cheeky bit of Bluey ourselves). With our 2-year-old tornado of energy and our 10-year-old master negotiator, we know firsthand the juggle of keeping different ages entertained.

How We Got Here
Remember those endless summer holidays when the biggest decision was whether to hit the park or build a den in the garden? That's what inspired Happy Hideouts. While we can't quite recreate the joy of a 90s summer (sorry, no Pogs or Tamagotchis here), we can help bring back the magic of outdoor play.
Our Promise to You
Let's be honest - searching for outdoor play equipment can feel about as fun as assembling flat-pack furniture in the rain. That's why we do things differently:
- You'll always speak with either Warren or Leanne - no call centre maze to navigate
- We'll help you find the perfect fit from our collection of top-quality brands
- Our brilliant installation team will handle all the heavy lifting (while you put the kettle on)
- We'll check in after your delivery to make sure everything's tickety-boo and see if there's anything else you need
The Extended Family
This is Ricky, our resident cuddle expert. Working from home means he's perfected the art of the "important business meeting interruption" for belly rubs.
And meet Mochi, Ricky's best mate, our adventurous but shy cat who splits her time between exploring the garden and window-watching birds with all the focus of a Great British Bake Off contestant on bread week.


Why Choose Happy Hideouts?
We're not here to just sell you something and wave goodbye. We're about finding real solutions for real families. Whether you're trying to create the perfect outdoor space for a toddler's first steps or looking for something that'll keep both your 6-year-old and 12-year-old entertained (without the eye rolls), we're here to help make it happen.
What makes us different:
- Stock only top-notch brands that won't fall apart faster than a British summer heatwave
- Offer straightforward advice based on real parenting experience
- Provide stress-free installation from our expert team
- Promise free delivery across mainland UK
- Offer 30-day returns (though we're pretty confident you won't need it)
- Stay in touch after installation to ensure everything's perfect
Let's Have a Natter
Skip the usual online shopping palaver. Give us a bell on 01249 588853, or drop us an email at info@happyhideouts.co.uk. You'll get straight through to either Warren or Leanne. No call centres, no robots, just real chat about finding the right outdoor fun for your family.
Because at the end of the day, we're not just selling play equipment - we're helping create those "best day ever" moments that make childhood magical. Even if it is raining. Again.