Let customers speak for us
from 85 reviewsOnce the trampoline was installed, the kids really enjoyed bouncing on it and had so much fun.
Happy Hideouts was very helpful with helping me choose the correct trampoline.
Quick delivery and very happy with the service
My kids have found this to be the best trampoline outside of some of the professional trampolines that they have been on. They love it and live on it! Doubles have become easy and they are working on bigger tricks already. Happy hideouts were really easy to order from, either great advice given. 10/10 service.
Purchased the hexagon 55 inch rebounder and the quality of the material is evident upon opening the box. The assembly was straight forward and easy for one person. Having previously purchased a spring rebounder which was not kind to my back and joints the Acon rebounder was a welcome improvement from the first bounce. The equipment is sturdy with a lovely bounce. I am enjoying the wider surface bounce area afforded by the bigger rebounder, and enjoy using it daily. Happy Hideouts service was quick and efficient. I can definitely recommend the company and especially the Acon 55 inch hexagon rebounder.
We finished installing our trampoline (everything went to plan!) - it’s perfect, our girls love it and say that it is the best bounce they have experienced on a home trampoline. Happy Hideouts were very supportive with help choosing the right trampoline and during the whole process.
We purchased the Acon X trampoline and we received a fantastic service: Happy Hideouts kindly advised what accessories were best for our planned use of the trampoline, and which were not yet required. Delivery from abroad was fast. Installation was smoothly undertaken by Happy Hideouts team. The finished trampoline is awesome - far better than our previous outdoor competition-grade trampoline, from a different supplier. Aftercare by Happy Hideouts deserves particular praise. We have no hesitation in recommending the Acon X trampoline and Happy Hideouts: 10 out of 10.
Trampoline arrived very quickly one item was lost by courier but replace by Warren the next day.
Can't fault them would say i'd by my next trampoline from these guys again but it will out last me and my kids because its so well built !
I ordered from here as the price was really good.
The re bounder was delivered promptly and it is really excellent, great build quality.
I did have a minor issue with the handlebar, but they sorted that out with no issues.
Great product, price and brilliant customer service, what more could you ask.
Service and communication was great from happy hideouts. The trampoline was straightforward to assemble, and you can see that it’s fantastic quality and heavy duty, compared with a normal garden trampoline. The kids have used indoor professional ones for the past 2 years, and they consider this to have a very similar bounce. They are on it non stop, so well worth paying the money if you want a high quality outdoor trampoline.
Communication was excellent from advice before ordering to delivery to after sales.
We paid to have them build the trampolene and that was very efficient and on time.
Overall very pleased with the company and would certainly be buying from them again.
I had wanted to upgrade our swimming pool this year (I seem to have predicted our recent heatwave!), but the larger pool that I wanted was sold out everywhere. I managed to find one at Happy Hideouts and so after a bit of digging contacted Warren on whatsapp to ask when it would be able to be delivered if I ordered it. Warren said it would only take a couple of days as it was in stock. So I took the plunge and ordered it. I got updates on the order and delivery dates, and then 2 days later it arrived, exactly as detailed on their website. We have now been using it for 2 weeks in this heatwave and it is a godsend for my 4 kids (and all their mates!). Well done Happy Hideouts, you have made some kids very happy.
Not knowing anything about pools,great help and advice,all items received in great condition and kept informed during the transit of the pool,and a help line if any problems occur,which they didn't, fully recommended them
The pool is superb for all of the family, we have upsized from small circular to this beast!! Brilliant. It is already warm enough for the less brave and the children love it.
I was after a model that is currently not available in UK. Quick whatsapp exchange and 3 days later I got a quote for importing it for me from EU. Absolutely fantastic. I was kept updated about progress and delivery was scheduled for the day that suited me best.
Would highly recommend 👌
Great installation service. Highly reccommed.
Great service from start to finish, delivery and installation. Highy reccomend.
- Description
- Shipping
- Why Buy From Us
Looking for the ultimate trampoline experience for experienced jumpers? Discover the BERG Ultim Elite FlatGround Trampoline – built for high performance and durability!
Imagine the excitement of your children as they soar higher with every bounce on the BERG Elite Rectangular FlatGround Trampoline, designed for experienced jumpers. Built for high performance, this trampoline offers top-quality materials, ensuring both safety and durability, even with intensive use. With its advanced TwinSpring springs and AirFlow Pro jumping mat, your family can enjoy smoother, higher jumps for hours of active fun. Watch your children grow more confident, improve their coordination, and spend more time outside, all while creating lasting memories together.
Jumping on the BERG Elite Rectangular FlatGround Trampoline also offers a great way to boost fitness and improve overall well-being. It encourages children to stay active, helps enhance their balance and coordination, and provides a fantastic full-body workout, keeping them healthy and energised.
What's included with the BERG Elite Rectangle FlatGround Trampoline to ensure the ultimate jumping experience?
- BERG Ultim Elite Trampoline FlatGround
- UV-resistant protective edge
- TwinSpring for enhanced bounce
- AirFlow Pro jumping mat
- Designed for intensive use
- Tested up to 600 kg weight
- Long-lasting durability
- 13-year frame warranty
What makes the Ultim Elite BERG trampoline Flatground the best choice? Discover the quality and innovation that ensures maximum jumping comfort and durability.
Experience the ultimate bounce with the BERG Ultim Elite Trampoline 500 Flatground. Featuring the advanced AirFlow Pro jumping mat, this trampoline delivers 150% more airflow than traditional mats, allowing your children to jump higher with every bounce. The innovative design ensures a smoother, more comfortable experience, perfect for hours of energetic play and enjoyment.
The BERG Ultim Elite Trampoline 500 Flatground is equipped with TwinSpring technology, offering longer springs for a more flexible, controlled bounce. Your children will love the higher jumps, while you’ll appreciate the trampoline’s durability. Ideal for both beginners and more experienced jumpers, this trampoline guarantees endless fun and active engagement.
How reliable is the BERG Ultim Elite Trampoline Flatground 500 for your family? With its advanced safety features and premium construction, it guarantees long-lasting fun and protection.
The BERG Ultim Elite Trampoline Flatground 500 prioritises your family’s safety with its thick, UV-resistant protective edge, offering maximum protection from accidental falls. Its advanced TwinSpring technology ensures smoother landings and balanced jumps, making it perfect for active children. With a solid frame tested for durability, you can feel confident in its reliability for years to come.
Designed for lasting performance, the BERG Ultim Elite Trampoline Flatground 500 comes with an industry-leading 13-year warranty on the frame, ensuring peace of mind for your family. The AirFlow Pro mat enhances jumping comfort, letting your children enjoy hours of fun while you benefit from the security of premium safety features.
BERG Ultim Elite FlatGround Trampoline Specifications
| Brand | BERG |
| Type | Flatground |
| Shape | Rectangle |
| Colour | Grey |
| Size | 500 x 300cm -(16ft x 10ft) |
| Test weight (kg) | 600kg |
| Minimum User age |
6+ years with safety net 14+ years without safety net |
| Maximun user weight (kg) | 120kg |
| Jump mat | Airflow Pro |
| Spring type | TwinSpring |
| Number of springs | 500 x 300cm -(128 springs) |
| Material | Steel |
| Thickness of protective edge (mm) | 45mm |
| Warranty after product registration | 13 years |
| Warranty | 10 years |
BERG Ultim Elite FlatGround Trampoline
Looking for detailed information? Then check out this installation manual below.
Want the best deal? Call us on 01249 588853
Free shipping
Easy returns
Excellent service guaranteed
Shipping is FREE on all orders* to customers within Mainland UK. We don't want to mess around with fine print and extra charges, we like things to be simple and easy.
Want to know about our Returns Policy? Please navigate to our 'Easy Returns' page.
*some exclusions apply due to location
Kerbside Delivery Only
All deliveries from Happy Hideouts are kerbside only. Your order will be delivered to the nearest safe and accessible point outside your property — usually the driveway or kerbside.
Our couriers aren’t able to carry items through your home, up stairs, or into the garden.
Some items — especially larger trampolines, climbing frames, or playhouses — may need a two-person lift due to their size and weight.
If you think you’ll need help unloading, please contact us before delivery. We can arrange an assisted two-person service for an additional fee, depending on your location and the size of your order.
We’re always happy to help make your delivery as smooth as possible.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorised your credit card for the purchase.
As soon as we receive your order we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable we will void the pre-authorisation and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card it will ship within three business days from the date of your order. We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order feel free to follow up with us at info@happyhideouts.co.uk
Non-mainland UK & International Orders:
We will happily ship our fantastic products to non-mainland UK & international customers.
Due to the extremely wide variety of product dimensions we will provide an up to date shipping price quote for you on request.
If you are happy with our shipping quote we will prepare an order and payment though our ultra secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging.
If your item(s) do arrived damaged please send photos to info@happyhideouts.co.uk, then visit our Returns page and lodge your return claim online.
The Happy Hideouts Family
Hiya! We're Warren and Leanne, and just like you, we're parents trying to pry our kids away from their screens (though sometimes we're guilty of a cheeky bit of Bluey ourselves). With our 2-year-old tornado of energy and our 10-year-old master negotiator, we know firsthand the juggle of keeping different ages entertained.

How We Got Here
Remember those endless summer holidays when the biggest decision was whether to hit the park or build a den in the garden? That's what inspired Happy Hideouts. While we can't quite recreate the joy of a 90s summer (sorry, no Pogs or Tamagotchis here), we can help bring back the magic of outdoor play.
Our Promise to You
Let's be honest - searching for outdoor play equipment can feel about as fun as assembling flat-pack furniture in the rain. That's why we do things differently:
- You'll always speak with either Warren or Leanne - no call centre maze to navigate
- We'll help you find the perfect fit from our collection of top-quality brands
- Our brilliant installation team will handle all the heavy lifting (while you put the kettle on)
- We'll check in after your delivery to make sure everything's tickety-boo and see if there's anything else you need
The Extended Family
This is Ricky, our resident cuddle expert. Working from home means he's perfected the art of the "important business meeting interruption" for belly rubs.
And meet Mochi, Ricky's best mate, our adventurous but shy cat who splits her time between exploring the garden and window-watching birds with all the focus of a Great British Bake Off contestant on bread week.


Why Choose Happy Hideouts?
We're not here to just sell you something and wave goodbye. We're about finding real solutions for real families. Whether you're trying to create the perfect outdoor space for a toddler's first steps or looking for something that'll keep both your 6-year-old and 12-year-old entertained (without the eye rolls), we're here to help make it happen.
What makes us different:
- Stock only top-notch brands that won't fall apart faster than a British summer heatwave
- Offer straightforward advice based on real parenting experience
- Provide stress-free installation from our expert team
- Promise free delivery across mainland UK
- Offer 30-day returns (though we're pretty confident you won't need it)
- Stay in touch after installation to ensure everything's perfect
Let's Have a Natter
Skip the usual online shopping palaver. Give us a bell on 01249 588853, or drop us an email at info@happyhideouts.co.uk. You'll get straight through to either Warren or Leanne. No call centres, no robots, just real chat about finding the right outdoor fun for your family.
Because at the end of the day, we're not just selling play equipment - we're helping create those "best day ever" moments that make childhood magical. Even if it is raining. Again.
Very helpful advice from Warren to help choose the right trampoline. Very happy with our choice (and so is our son!)
Thanks so much, Tim. Really glad Warren could help you choose the right one, and even better to hear you and your son are both so happy with it. We really appreciate you taking the time to leave a review.
I recently purchased a Berg Elite 330 trampoline, and I am absolutely thrilled with both the product and the exceptional customer service. The trampoline itself is outstanding—sturdy, well-built, and designed for both fun and safety. The bounce is fantastic, and the quality is immediately noticeable in the materials and craftsmanship. It’s clear that Berg puts a lot of thought into their products.
What truly set this experience apart, however, was the customer support. From the moment I reached out with a few questions, the team was incredibly helpful, knowledgeable, and responsive. They provided detailed answers and expert guidance, ensuring I made the best choice for my needs.
Overall, I couldn’t be happier with my Berg trampoline. It’s a joy to use, and knowing I have such a reliable and knowledgeable support team behind me makes the experience even better. Highly recommend!
Thanks so much. Really glad you’re happy with both the trampoline and our help along the way.